Solus Systems takes pride in working closely with you to gain a complete understanding of your requirements in order to design and specify a solution that's absolutely right for you.
Our documented quality procedures and consistent communication with all relevant parties throughout the project timeline enable us to deliver a trouble-free installation from concept to completion.
Meeting with you in order to gain complete understanding and clarification of your requirements.
Preliminary consultation and assessment of your needs.
Confirming detail of any requirement to integrate new systems with legacy systems, where applicable.
Specifying and designing the solution tailored to be absolutely right for you, your premises, and your business requirements.
Detailed specifications, costs and schedules supplied to clarify and itemise the proposed project works.
Solus Systems allocates an experienced, dedicated project manager to provide you with a point of contact, regular updates and to ensure a smooth, trouble-free installation.
We liaise and communicate with relevant departments, trades and suppliers to ensure seamless progress of the project.
All required site documentation will be provided promptly to ensure the smooth progression of scheduled works.
Our project team, both on site and office based, has the experience to deliver your solution as required.
Our flexible and considerate approach ensures installations can be carried out in such a manner as to cause minimum disruption to you and your business, with out-of-hours work if required.
On completion, a detailed handover and operations staff training process will be carried out to give full knowledge and understanding of systems operation and procedures.
Full support and an emergency call-out service are available after completion, which can be tailored to suit you and your system requirements with regards to preventative and reactive servicing and maintenance.
These services are available for both new and legacy systems.